SHIPPING & RETURNS
All of my items are made to order and most of my products are custom made to the customers specifications. Because of this, every purchase made on my site comes with a processing period that is unique to each item. The most typical processing period you'll encounter in 2-3 weeks. I strive to hand-make most of my items within these 3 weeks. Be sure to contact me before hand if you have any questions regarding receiving your item sooner. Most of the times I can rush an order for an additional fee, the amount of these fees are directly related to the size and quantity of your order
RETURN & EXCHANGE POLICY
My main goal is to make sure each and every one of my customers is 100% satisfied with their experience purchasing any of my handmade goods. For this reason, I offer full refunds for any items that are damaged or received in a way that is significantly different from what the order described. Keep in mind, no two items of mine are the same; however, very similar.
If your order is as described, but for some reason you are not happy with your purchase, contact me within 24 hours of receiving your item and I will refund your purchase upon the delivery of your item to the return address on the shipping label. Customers are responsible for return shipping. This applies to any order under $150 and excludes all custom orders.